Terms and Conditions
Welcome to Fuel Hungry Solutions. By using our platform, you agree to the following Terms and Conditions. Please read them carefully before making any purchase. These terms are aligned with Egyptian consumer protection laws and Paymob’s payment processing requirements.
1. General Information
This website is owned and operated by Fuel Hungry Solutions, a registered business based in Egypt. All services and products provided through this platform are subject to the terms listed below.
2. Eligibility
By accessing or using this website, you confirm that you are at least 18 years old or are accessing it under the supervision of a parent or legal guardian.
3. Payment and Billing
All prices are listed in EGP (Egyptian Pounds) and include applicable taxes.
For local orders, we accept payments through Paymob, supporting credit/debit cards, mobile wallets, and installment plans.
For international orders, we accept payments securely via PayPal.
By completing a purchase, you authorize us and our payment partners (Paymob and/or PayPal) to process and store your payment data securely and in accordance with their respective privacy policies.
For assistance with payment issues, please contact us or the relevant payment provider.
4. Shipping and Delivery
We ship locally and internationally via trusted courier services.
Delivery typically takes up to 4 weeks, excluding any customs-related delays.
Shipping fees are clearly shown at checkout and may vary depending on destination, package size, and weight.
We are not responsible for customs delays, taxes, or duties imposed by the destination country.
5. Return and Refund Policy
Returns are only accepted for in-stock items and must be requested within 14 days of delivery.
Returned items must be unused, undamaged, and in their original packaging.
Special-order or custom products are non-returnable, unless defective upon delivery.
Digital products are non-returnable and non-refundable.
Once the return is received and approved, refunds are processed within 7–14 business days using the original payment method.
Return shipping fees are the customer’s responsibility unless the item was defective or shipped in error.
6. Order Cancellation
Orders may be canceled before they are shipped. Once shipped, the return policy applies.
We reserve the right to cancel any order due to stock issues, errors in pricing or information, or suspected fraudulent activity.
7. Privacy and Data Protection
Your personal data is collected and processed in accordance with the Egyptian Data Protection Law (Law No. 151 of 2020).
We do not sell or rent your personal data. Information is only shared with trusted third parties (e.g., Paymob, PayPal, courier services) as required to fulfill your order or by law.
For more details, please see our Privacy Policy.
8. Intellectual Property
All website content — including product images, logos, descriptions, and designs — is the property of Fuel Hungry Solutions. Unauthorized reproduction or use is strictly prohibited.
9. Limitation of Liability
While we strive to ensure accuracy, we do not guarantee that all content on the site is free from errors or omissions. We reserve the right to correct any errors and revise or cancel orders accordingly.
10. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of Egyptian courts.
11. Contact Us
If you have any questions or concerns regarding these Terms, contact us at:
Website: fuelhungrysolutions.com
Email: sales@fuelhungrysolutions.com
Phone: +201044988765
Address: New Cairo, Cairo, Egypt